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Home > Windows > Hardware Installations > How To Install A Dialup Modem In Windows 98
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Document Title:
How To Reinstall A USB Network Adapter in Windows XP
How To Format A USB Flash Drive for Use With DOS and Other Non NTFS Compatible Operating Systems
How to Install a USB Host Controller Card to Expand Additional USB Ports
How To Install A Dialup Modem In Windows 98
How To Install and Format an IDE Based Hard Disk Drive
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October 12, 2013
Article Content:
Document Title: How To Install A Dialup Modem In Windows 98
Author: Michael J. Casimir
Creation Date: October 12, 2013
Last Modified: Saturday, October 12, 2013 11:16 PM
Article Bookmarks:
Document overviewDocument Overview Hardware specificationsHardware Specifications Installation walkthroughInstallation Walkthrough
Applies To:
Windows XP
Windows Vista
Windows 7
Document Overview:
Overview

A dialup modem is a type of expansion board that allows for data communication between computers and dialup Internet service providers. Dialup modems more commonly use a PCI (Peripheral Component Interconnect) format but older style dialup modems use the ISA (Industry Standard Architecture) format. To successffully use a dialup modem with in any Windows based personal computer drivers are typically required for Windows to properly recognize and control the way the modem works. This tutorial will provide you with an understanding of how to install a dialup modem within the Windows 98 operating system.

Click here for more information about this type of expansion card.

1 - Internal ISA Based Dialup Modem

Hardware Specifications:
Installation Walkthrough:
(1) ACCESS THE WINDOWS CONTROL PANEL

Figure 1.1 - Accessing The Windows Control Panel Through The Start Menu

1. Left mouse click Start.
2. Left mouse click Settings.
3. Left mouse click Control Panel.
   
  This will load the Windows 98 control panel as illustrated in Figure 1.2 in the next section.

(2) ACCESS THE MODEMS CONTROL PANEL APPLET

Figure 1.2 - Accessing The Windows Modem Control Panel Applet

1. Double left click Modems.
   
  This will cause the Modems properties window to appear as shown in Figure 1.3 in the next section.

(3) ADDING A NEW DIALUP MODEM

Figure 1.3 - The Modems Properties Window

1. The general tab will indicate whether a dialup modem is properly installed in the Windows 98 machine. As you can see from figure 1.3 to the left there is no dialup modem installed in this machine.
  To instruct Windows to install a new dialup modem left click the Add button. This will cause the Install New Modem window to appear as shown in FIgure 1.4 in the next section.

(4) INSTALLING A NEW DIALUP MODEM DIALOG #1

Figure 1.4 - Installing A New Dialup Modem - Step #1

1. The simplest method for installing a dialup modem in a Windows 98 machine is to complete the task manually. Left click the box "Don't detect my modem. I will select it from a list." This will tell Windows that you are going to manually install the driver files for your dialup modem and as such does not instruct Windows to search for a modem inside of the computer.
3. Left click the Next button to proceed to the next window in the installation.
4. Left click the Cancel button to abort the entire operation and close the current installation window.

(5) INSTALLING A NEW DIALUP MODEM DIALOG #2
Figure 1.5 - Installing A New Dialup Modem - Step #2
1. In the Manufacturers box, you will need to select the manufacturer of your dialup modem. For example, if your modem is made by US Robotics scroll down and left click US Robotics from this list.
2. In the Models box, you will need to select the exact model of your dialup modem so that Windows can properly detect and configure the device. If you do not see the exact model of modem in the list, proceeed to step #3 to install the driver manually.
3. Normally, if Windows does not list a device driver for the type of hardware component you are installing, you can install the driver files manually to get the component working properly. For this tep you will need to have the original driver disk that came with your hardware.

If you do not have the original driver disk, then you will need to contact the manufacturer of your device to obtain the latest drivers.

Section #6 - Install From Disk will walk you through the process of locating and installing the device drivers.

4. Left click the Back button to return to the previous window.
5. Left click the Next button to proceed to the next window in the installation.
6. Left click the Cancel button to abort the entire operation and close the current installation window.

(6) INSTALLING A NEW DIALUP MODEM DIALOG #3

Figure 1.6 - Installing A New Dialup Modem - Step #3

Figure 1.7 - Installing A New Dialup Modem - Step #4

INSTALL FROM DISK WINDOW #1
1. Under the label "Copy manufacturer's files from:" you will need to specify the exact location of where the driver files are located.

For example, if your dialup modem drivers are located in a folder labelled drivers on drive C in your computer, you should type: C:\DRIVERS\ in this box.

2. If you are having problems remembering where the drivers files are located, simply click the Browse button and browse the contents of your hard disk drives to locate the required driver files.
3. Left click the OK button to proceed to the next window in the installation.
4. Left click the Cancel button to abort the entire operation and close the current installation window.
INSTALL FROM DISK WINDOW #2
1. Windows will prompt you to select a location as to where the driver files are located for your dialup modem. This is shown in Figure 1.7 to the left. Browse to the correct folder where the driver files are stored on your computer.
2. This drop down menu shows all available disk drives in the computer. If the driver files are located on a different drive, select the appropriate drive letter from this menu.
3. This area shows you all files located within the correct folder. Normally, driver files end with an INF extension. Windows will normally tell you which driver file to use as only .INF files will be selectable.
4. This area shows the exact file name for the selected driver file.
5. Left click the OK button to proceed to the next window in the installation.
6. Left click the Cancel button to abort the entire operation and close the current installation window.
7. If the driver files are located on a network drive within your home or office network, left click the Network button and browse for the appropriate network drive where the driver files are stored.

(7) INSTALLING A NEW DIALUP MODEM DIALOG #7

Figure 1.8 - Installing A New Dialup Modem - Step #5

1. Once a suitable driver file is selected, Windows will automatically return a list of compatible hardware devices that work with the selected driver file.

In this tutorial, Windows shows the driver we are attempting to install works with a Motorola SM56 Voice Modem. This matches the model of modem we installed in the system so we can leave it highlighted.

2. If Windows is still having a problem locating a suitable driver file, left click the Have Disk button to bring up the Open window. Browse for the correct driver files, and left click the OK button to return to the window.
3. Left click the Back button to return to the previous window.
4. Left click the Next button to proceed to the next window in the installation.
5. Left click the Cancel button to abort the entire operation and close the current installation window.

 


(8) INSTALLING A NEW DIALUP MODEM DIALOG #8

Figure 1.9 - Installing A New Dialup Modem - Step #6

1. Under the box, You have selected the following modem, Windows lists the type of modem that it is attempting to install.
2. In the box, Select the port to use with this modem, you will need to tell Windows how the dialup modem is connected to your computer. Normally dialup modems are connected with either a COM (Communications Port) connection and normally labelled COM1 or COM2 but may also connected via the Printer port. In this tutorial, we will install this Motorola modem using COM1. If you are unsure what port number the modem is connected to consult the documentation that came with your mainboard.
3. Left click the Back button to return to the previous window.
4. Left click the Next button to proceed to the next window in the installation.
5. Left click the Cancel button to abort the entire operation and close the current installation window.

 


(9) INSTALLING A NEW DIALUP MODEM DIALOG #9

Figure 2.0- Installing A New Dialup Modem - Step #7

 
1. At this point, Windows will attempt to install the driver files and finalize the installlation. If the installation went through smoothly, you will see a Finish button.

If Windows was not able to install the modem succesfully, then you may have a problem with the hardware component, or Windows attempted to install the wrong kind of driver.

If this is the case, you may want to read Technology World's Guide To Troubleshooting Dialup Modems, as this guide provides a vast array of information related to problems associated with dialup modems and Internet providers.

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